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| Self-Service Kiosk Transactions to Surpass $900 Billion Annually by 2007 According to Study From IHL Consulting Group
MIAMI--(BUSINESS WIRE)--Sept. 23, 2003--The annual $$ value of transaction through Self-Service Kiosk technologies will approach $1 Trillion annually in North America by 2007 according to a new study from IHL Consulting Group. "Self-Service technologies are pervading all aspects of our lives in North America today," said Greg Buzek, President of IHL Consulting Group. "Self-Checkout systems at the supermarket, ticketing kiosks for transportation and entertainment and new self-service technologies being introduced into Fast Food/Quick Service are rapidly growing in acceptance. The growth rate is dramatically accelerating in the retail, transportation and government sectors as a way to lower transaction costs." BizVantage – Like a personalized newsletter for business, investment or technology. According to the study we are on track for over $155 Billion in transactions to be conducted at Self-Service Kiosks that accept payment in North America in 2003. "When you consider that we excluded Pay-at-the-Pump and Internet transactions in the study, the dollar volume of the transaction growth we are seeing is simply staggering," added Buzek. "Essentially, by 2007 we are talking about a dollar amount of Self-Service transactions that is equivalent to the revenue of 4 companies the size of Wal-Mart! This is going to provide tremendous opportunities for vendors to sell their wares and for companies/governments deploying the solutions to lower their transaction expenses. While we saw a major shift to value-conscious consumers in last five years, the next 5 years will see a similar shift towards Self-Service." IHL's Study, ``Self-Service Kiosks in North America" reviews the shipments, installed base, transaction volume and major trends among Self-Service kiosks. The report focuses only on kiosk systems where payment is accepted and limits the discussion to the following categories: Self-Checkout Systems, Ticketing Kiosks, Check-in Kiosks (where upgrades can be purchased), Deli and Food Ordering Kiosks. For further information and a free study synopsis, please visit the company website at http://www.ihlservices.com/en/market.asp. About IHL Consulting Group IHL Consulting Group is a leading business-consulting firm headquartered in Franklin, Tennessee that provides market analysis and business consulting services for the retail/transportation sector and information technology companies that focus on these industries. For more information, visit the company's web site at http://www.ihlservices.com or contact us at 615-591-2785.
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